Help centreOpen the app

Settings at a glance

Where every setting lives, and which ones only an owner can change.

Press Settings at the bottom of the menu. Most of it is set up once and left alone.

Settings
SectionPageWhat it is for
Your businessBusiness detailsName, contact details, tax, costing, reminders and the crew app
Branding and documentsLogo, colours and wording on quotes and invoices
FormsChecklists, safety paperwork and test records for jobs
Getting startedThe setup checklist
AIAI assistantSwitch AI on or off, choose the assistant, tours for new team members
WorkProjectsDetailed budgets and the notice period for variations (on plans with projects)
Customers and messagesEmailsThe wording of the emails customers get
Customer textsWhich texts customers get, and what they say
Customer portalEach customer's own page of quotes, invoices and jobs, and what it shows
Website enquiry formA form for your website that turns enquiries into new jobs
Evidence packsSending each finished job's evidence pack by itself
MoneyPaymentsHow customers pay an invoice online
InvoicingThe labour rate a job is invoiced at
Billing and planYour plan and what it costs
DataConnectionsXero and the systems that send you jobs
ImportBring in customers, sites, jobs, the price list and unpaid invoices, or switch from Tradify or ServiceM8
ExportA copy of every record the business holds
MenuMenu sectionsTurn off the parts of the menu the business does not use

On a computer, the list of settings stays down the side as you move between them. On a phone, All settings takes you back to the list.

Owner only

Only an owner can change the business details and tax, the crew, the plan, AI and the assistant, the customer portal settings, the projects settings and the menu sections, connect Xero, import a file, export everything, and close the business. The office can do the rest, and can see the plan without changing it.

Your own settings

Things that are yours rather than the business's, such as your notifications, your details, your calendar link and dark mode, are in the menu behind your initials at the top right. See Your profile, notifications and dark mode.

Still stuck? Email support@getcrewzy.com and tell us what you were doing, with the reference from any error message.