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How recurring invoices are made

When each invoice appears, what changes affect, and where to see what is coming.

The recurring invoices list

Each period, once

On the day a period falls due, from 7am where your business is, its invoice is made and either emailed or left as a draft. Each period gets exactly one invoice. Even if something runs twice, you never get a double.

If the app was unavailable for a while, missed periods are caught up a few at a time, and the recurring invoice says how many are still waiting.

A first invoice date in the past starts billing from the day you set it up. Earlier periods are not billed.

After it is made

Each invoice is an ordinary invoice: it appears under Money, Invoices, has its own pay link, reminders and payments, and goes to Xero if connected. It says Raised by: A recurring invoice, with a link back.

Changing a recurring invoice

Press Edit on the recurring invoice. Changes affect the invoices still to come. Invoices already made stay as they were.

What is coming up

Open a recurring invoice to see:

  • Coming up: the next invoices, with their dates and amount
  • Invoices raised: every invoice made from it so far
  • the saved card, if the customer has one

On the list, the figures at the top show how many are billing, paused, or have a card problem.

Raise what is due now

Press Raise what is due to make any invoice due today straight away, rather than waiting for the next run.

Still stuck? Email support@getcrewzy.com and tell us what you were doing, with the reference from any error message.