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Add an asset from a nameplate photo

Photograph a unit's nameplates and let the AI fill in the make, model, serials and details for you to check.

On the Unlimited plan. A free trial includes it too.

Typing a serial off a dusty compliance plate is slow and easy to get wrong. Take a photo instead: the AI reads the plate into the Add asset form, and nothing is saved until you have checked it and pressed save.

Reading a nameplate: a photo each of the outdoor unit, the indoor unit and the compliance plate

Read a nameplate

  1. On the Assets page, press Add from photo. From a job, press Add from photo in the job's Assets box instead, and the unit goes on that job once saved.
  2. Take or choose a photo of each plate you can get to: the Outdoor unit, the Indoor unit and the Compliance plate. One is enough; more gives it more to read.
  3. Press Read the nameplate.
  4. Check the form. Anything the AI was unsure of says Check this against the photo. Anything it could not read clearly is listed at the top and left out.
  5. Choose the Customer and Site (from a job, they are already the job's), add where the unit is, and save.
The reading in the Add asset form, with the details to check marked

The photos are kept on the asset, under Photos and documents, so anyone can check a detail against the plate later.

The same unit twice

If the serial is already on another unit in your register, you see This serial is already on with a link to that unit. Open it instead if it is the same unit.

Good to know

  • Reading needs signal. On the crew app with no signal, type the unit in, or read it once you are back in range.
  • Each reading counts as three AI actions towards your monthly allowance.
  • The make and model are matched to your model library, so the unit gets its manuals straight away.

Still stuck? Email support@getcrewzy.com and tell us what you were doing, with the reference from any error message.